Irish Museums Covid-19 information point
22 Mar 2020
Latest updates from the Irish Government
Latest updates from the UK Government
Return to Work safety protocol (ROI)
HSE - Minding your mental health
Thank you to National Museums Northern Ireland for drawing our attention to this information from the HSE on minding your mental health during the coronavirus outbreak.
Infectious disease outbreaks like coronavirus (COVID-19), can be worrying. This can affect your mental health. But there are many things you can do to mind your mental health during times like this.
How your mental health might be affected
The spread of coronavirus is a new and challenging event. Some people might find it more worrying than others. Try to remember that medical, scientific and public health experts are working hard to contain the virus.
Most people’s lives will change in some way over a period of days, weeks or months. But in time, it will pass.
You may notice some of the following:
- increased anxiety
- feeling stressed
- finding yourself excessively checking for symptoms, in yourself, or others
- becoming irritable more easily
- feeling insecure or unsettled
- fearing that normal aches and pains might be the virus
- having trouble sleeping
- feeling helpless or a lack of control
- having irrational thoughts
- If you are taking any prescription medications, make sure you have enough.
How to mind your mental health during this time
- Keeping a realistic perspective of the situation based on facts is important. Here are some ways you can do this.
- Stay informed but set limits for news and social media
- The constant stream of social media updates and news reports about coronavirus could cause you to feel worried. Sometimes it can be difficult to separate facts from rumours. Use trustworthy and reliable sources to get your news.
- Read up-to-date, factual information on coronavirus in Ireland here.
- On social media, people may talk about their own worries or beliefs. You don’t need to make them your own. Too much time on social media may increase your worry and levels of anxiety. Consider limiting how much time you spend on social media.
- If you find the coverage on coronavirus is too intense for you, talk it through with someone close or get support.
Keep up your healthy routines
Your routine may be affected by the coronavirus outbreak in different ways. But during difficult times like this, it’s best if you can keep some structure in your day.
It’s important to pay attention to your needs and feelings, especially during times of stress. You may still be able to do some of the things you enjoy and find relaxing
For example, you could try to:
- exercise regularly, especially walking - you can do this even if you need to self-quarantine
- keep regular sleep routines
- maintain a healthy, balanced diet
- avoid excess alcohol
- practice relaxation techniques such as breathing exercises
- read a book
- search for online exercise or yoga classes, concerts, religious services or guided tours
- improve your mood by doing something creative
- Stay connected to others
During times of stress, friends and families can be a good source of support. It is important to keep in touch with them and other people in your life.
If you need to restrict your movements or self-isolate, try to stay connected to people in other ways, for example:
- social media
- video calls
- phone calls
- text messages
- Many video calling apps allow you to have video calls with multiple people at the same time.
- Remember that talking things through with someone can help lessen worry or anxiety. You don't have to appear to be strong or to try to cope with things by yourself.
- Talking to children and young people
- Involving your children in your plans to manage this situation is important. Try to consider how they might be feeling.
- Give children and young people the time and space to talk about the outbreak. Share the facts with them in a way that suits their age and temperament, without causing alarm.
- Talk to your children about coronavirus but try to limit their exposure to news and social media. This is especially important for older children who may be spending more time online now. It may be causing anxiety.
- Try to anticipate distress and support each other
- It is understandable to feel vulnerable or overwhelmed reading or hearing news about the outbreak.
- Acknowledge these feelings. Remind yourself and others to look after your physical and mental health. If you smoke or drink, try to avoid doing this any more than usual. It won’t help in the long-term.
Don’t make assumptions
Don’t judge people or make assumptions about who is responsible for the spread of the disease. The coronavirus can affect anyone regardless of age, gender, nationality or ethnicity. We are all in this together.
Online and phone supports
Face-to-face services are limited at the moment. But some services are providing online and phone services.
There are also many dedicated online services that can help.
Use our mental health services finder to find support. Check all the services websites to see what online and phone supports are available.
OCD and coronavirus
If you have OCD, you may develop an intense fear of:
- catching coronavirus
- causing harm to others
- things not being in order
- Fear of being infected by the virus may mean you become obsessed with:
- hand hygiene
- avoiding certain situations, such as using public transport
- Washing your hands
The compulsion to wash your hands or clean may get stronger. If you have recovered from this type of compulsion in the past, it may return.
Follow the advice to wash your hands properly and often, but you do not need to do more than recommended.
Things you can do to help:
- limit your news intake and only use trusted sources of information
- keep taking any medication you are on
- practice relaxation techniques and breathing exercises
Supporting staff and colleagues
Thank you to Mark Wilkinson, Head of HROD at National Museums NI for preparing and sharing this document following the IMA members' session on supporting staff and colleagues held on 15 April 2020.
Supporting Staff – 15.04.20
Supporting Staff - Day to day / Practical issues
- Provide information relating to their jobs e.g. pay, annual leave, probation periods, temporary contracts.
- Respond to questions and queries from colleagues.
- Acknowledge questions even if you aren’t able to answer (fast evolving situation and conflicting guidance).
- Two way street. Employees should be reminded of the need for them to stay in touch e.g. sickness, leave requests, updated contact details.
- Keep colleagues informed of what is going on in their organisation.
- What do they need to know about the organisation.
- Create some sense of normality and that there will be something to return to.
Duty of Care
- Provide guidance on working from home (setting up a workspace, ergonomics, IT equipment.
- Consider employee wellbeing (check-ins from line managers, be vigilant for signs of anxiety, encourage them to take some leave).
- Remind them of your Employee Assistance Programme (EAP) e.g. counselling.
- Reflect and repeat the government advice.
- Sign post other guidance e.g. mental health & wellbeing, other support services.
Supporting Staff – Sense of Connectedness
Keep in regular contact
- Variety of methods. More and less formal.
- Corporate, Collegiate and Personal.
Encourage contact from line managers and within teams.
Example of weekly email from CEO (1. Situation Update 2. What’s going on in the organisation 3. A story from the Collections 4. Living through lockdown 5. Q&A)
Other ad hoc all staff messages e.g. health, safety and wellbeing advice.
Use of different technology:
- All staff emails (see above)
- WhatsApp groups – less formal (keeping in touch, quizzes and puzzles, box set recommendations)
- Phone calls
- Importance of visibility and face to face meetings (MS Teams, Skype, FaceTime).
See and be seen.
- 7% of communication – Words
- 35% of communication – Tone
- 58% of communication – Body Language
Supporting Staff – Sense of Community
Your organisation as a community
- Updates from the sites / locations – what is going on across the organisation e.g. feeding the animals
- at our open air museums.
- Updates from staff – what are they working on individually or within teams.
- Support and advice provide by colleague e.g. tips on meditation or breathing exercises.
- Don’t forget your volunteers – keep them connected and an opportunity to highlight their contribution and commitment to your organisation and purpose.
Your organisation within the wider community
- What are we doing to help
- Donation of PPE from conservation teams
- Donation of stock from sweet shops to NHS
- Donation of some ICT equipment
Try to include an element of fun / positivity
Need to get tone right. Colleagues may be anxious or personally impacted by the situation (ill health in family).
Supporting Staff Professionally
- Business as usual
- Set objectives
- Have a weekly update in progress (just as you would in work)
- Regular check-ins with line manager
- Follow normal performance management processes
- Opportunity for more time to be spent on it
- Objective setting may take into account lockdown and postlockdown
- Discuss learning & development needs
- Complete and e-learning course the organisation has
- Other on-line learning
- Ted Talks
Opportunities for mentoring or knowledge sharing within or between organisations.
Being Productive and Avoiding Burnout
- Importance of messaging and tone from senior staff and line managers.
- We have organisations to run and things to do, but pace is important.
- Work life balance has shifted and priorities have changed.
- Messaging from our CEO – be kind to one another, look out for one another.
- Agree objectives and work plans.
- Work is continuing and the contribution of colleagues is important.
- Balance with what is realistic and reasonable.
- Caring responsibilities, illness in family, anxiety
Work as normal
Try to replicate a normal pattern – Rise / Work / Rest / Sleep
Keep a normal work routine:
- To do lists
- Take breaks in day
- Create a workspace
- Pack away at end of day / week
- Turn off the technology when not working
As museums seek to document the extraordinary circumstances we are living through due to the Covid-19 crisis, collecting the present for the future, it is important that rapid response collecting be approached in a respectful and considerate way.
Click here for the MA UK statement on collecting around Covid-19 to access their Code of Ethics.
Help Covid-19 efforts by donating your museum's PPE
Your museum can play a part in helping healthcare profesionals as they work on the frontline during this pandemic.
Evi Numen, Medical Museum Curator & Archivist, School of Medicine, Trinity College Dublin, has compiled a list of the types of PPE requested and a list of hospitals, nursing homes, shelters and other institutions by location, so you can contact them and arrange a donation delivery.
Sources for this list include covidmedsupply.org and PPE calls by the individual institutions on social media. Some of the items requested will be out of the scope of what you have in your conservation tool kit, but you may know someone who can help source these items. Every donation helps.
Planning for reopening of museums
As we collectively come together to implement measures to interrupt the transmission of COVID-19 (Coronavirus), we are seeing our society as a whole - and among this our museums - deal with unprecedented and very difficult times.
Museums play a vital role in connecting people. You are a trusted voice, you provide context through your collections, and - through your programmes - you work with some of our more vulnerable citizens, those who are feeling even more isolated and at-risk during this crisis.
So many museums across the island have already started to place content and resources online, responding in an admirable way to your roles in informal education, health and well-being, and social connectivity. We are very grateful to you all for doing so.
At the IMA, we would like to reiterate our commitment to you, both as civic institutions and individual members who drive these activities forward. Over the past week, we have also been revising our own programming and advocacy priorities and will continue to do so in order to support you in the coming weeks and months.
However, a key area that we wish to support you in is your own wellbeing. As we are being asked to self-isolate and practice physical distancing, many of you are juggling personal and professional concerns.
Please don't hesitate at any point to contact us if you think we can assist you in any way.
IMA Supportive Programming Initiatives
Culture plays a vital role in connecting people and many museums across the island have already started to place content and resources online, responding in an admirable way to your valuable roles in informal education, health and well-being, and social connectivity.
At the IMA, we have been revising our own programming and advocacy priorities so that we can continue to support you in the coming weeks and months.
In terms of immediate programming:
This campaign is aimed at helping the wider public to connect and get inspired by the work of museums through one dedicated touchpoint, while helping your museum reach and engage with new audiences.
This is complemented by the dedicated #IrishMuseumsOnline: Content and Resources page on the IMA website where we have mapped, collated and directly linked to online resources available from a variety of museums across Ireland, including virtual and audio tours, podcasts, online collections and exhibitions, and learning resources.
This initiative has been highlighted as a key resource for the public to engage with digitally-accesible content from our museums by media, government agencies and a range of other organisations.
This new programming strand is aimed at supporting our membership by providing an discussion space to exchange information and ideas around our practice and the connectivity within our community that we sorely miss.
Held weekly since the 25 March, sessions have focused on Public engagement and online plaftorms; Supporting Staff and Colleagues; Planning for the Future, The uniques challenges faced by Independent museums, and Collections management. They are hosted by IMA board members and supported by a key guest speaker.
#Irishmuseumsonline: content and resources